A few failures -- a few successes. The study is out.

The results are in for the latest quarterly report of the American Customer Satisfaction Index. Using a sophisticated customer satisfaction algorithm, they measure 40 industries annually, reporting on 10 of them each quarter.

See if you're included -- and whether you're up or down. Or as Heidi Klum says, "Out!"

Go to http://www.theacsi.org/

When you get there, consider the likely results of the rumored merger between United and US Air.

By the way, the study is sponsored by the Ross School of Business at the University of Michigan and their business partners.

Go Blue.